About
Highly accomplished Chief Operating Officer and Chief Technology Officer with 20+ years of progressive leadership in financial services and FinTech. Proven executive consistently driving large-scale digital transformation initiatives, optimizing global operations, and spearheading technology innovation to deliver significant revenue growth and efficiency gains. Adept at building and leading high-performing teams, managing multi-million dollar budgets, and enhancing operational resilience across complex global enterprises.
Work
New York, NY, US
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Summary
Currently leading global operations and technology for a rapidly expanding FinTech platform, overseeing strategic initiatives to enhance operational resilience, scalability, and regulatory compliance. Direct a diverse, multinational team of 200+ professionals, managing a substantial budget to drive innovation and optimize core business functions.
Highlights
Spearheaded the integration of AI-driven solutions across core business functions, achieving significant cost reductions and improving service delivery metrics by over 15%.
Managed and optimized a global operational and technology budget exceeding $50M, ensuring strategic allocation of resources and maximizing ROI on key initiatives.
Directed a diverse, multi-continental team of 200+ professionals, fostering a culture of high performance and accountability that consistently met strategic objectives.
Drove the implementation of new, robust regulatory compliance frameworks, ensuring 100% adherence to evolving industry standards and mitigating critical business risks.
Orchestrated strategic initiatives to enhance operational resilience and scalability, supporting a 30% growth in client base and transaction volume within 18 months.
New York, NY, US
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Summary
Led all aspects of technology strategy and execution for a leading wealth management firm, directing a large team of engineers and IT professionals. Championed the launch of a new proprietary trading platform and a comprehensive cloud migration, driving significant improvements in performance, cost-efficiency, and security.
Highlights
Launched a new proprietary trading platform, increasing transaction speed by 30% and enhancing real-time market responsiveness for critical investment decisions.
Directed the successful migration of legacy systems to a cloud-native architecture, resulting in a 25% reduction in infrastructure costs and improved system scalability.
Implemented robust, enterprise-wide cybersecurity measures, achieving 100% compliance in all internal and external audits and fortifying data protection protocols.
Fostered a culture of innovation and agile development, leading to a 20% faster time-to-market for new features and a significant uplift in developer productivity.
Managed and mentored a high-performing team of 150 engineers and IT professionals, cultivating talent and driving continuous improvement in technology delivery.
New York, NY, US
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Summary
Managed global technology operations for critical banking systems across five international locations, leading a substantial team to optimize IT service delivery and drive automation initiatives. Oversaw vendor relationships and contract negotiations to enhance operational efficiency and reduce costs.
Highlights
Optimized IT service delivery across global operations, reducing incident resolution time by 20% and significantly improving system availability for critical banking systems.
Led automation initiatives that generated annual savings of over $10M through process efficiencies and reduced manual intervention across IT functions.
Managed a global team of 100+ technology professionals across 5 international locations, fostering collaboration and consistent service levels.
Implemented ITIL best practices across the organization, standardizing processes and enhancing the overall quality and reliability of IT services.
Oversaw vendor relationships and negotiated multi-million dollar contracts, achieving favorable terms and ensuring high-quality service delivery from key technology partners.
New York, NY, US
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Summary
Directed IT infrastructure projects and managed dedicated teams, successfully delivering large-scale upgrades while ensuring high system uptime and mentoring junior staff. Managed a diverse portfolio of concurrent projects, consistently meeting deadlines and budget constraints.
Highlights
Successfully delivered multiple large-scale infrastructure upgrades, completing all projects on time and within an allocated budget of over $5M.
Improved critical system uptime to 99.99%, significantly enhancing reliability and ensuring continuous operations for core banking services.
Managed a portfolio of 15+ IT infrastructure projects concurrently, demonstrating strong organizational and project management capabilities.
Mentored and developed a team of junior IT professionals, fostering skill growth and preparing them for increased responsibilities.
Implemented new monitoring and management tools that enhanced infrastructure visibility and proactive problem resolution, reducing potential outages.
New York, NY, US
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Summary
Led the network operations team, focusing on enhancing network performance, security, and stability. Implemented new monitoring tools and managed vendor relationships to optimize network infrastructure and reduce outages.
Highlights
Enhanced overall network performance and security posture, leading to a 15% reduction in network outages and improved data integrity.
Implemented new network monitoring and diagnostic tools, enabling proactive identification and resolution of potential issues.
Managed key vendor relationships for network hardware and services, ensuring optimal performance and cost-effectiveness.
Developed and enforced network security protocols, safeguarding critical data and ensuring compliance with internal and external standards.
Provided technical leadership and guidance to the network operations team, improving team efficiency and technical capabilities.
Languages
English
Skills
Digital Transformation
Digital Transformation.
FinTech
FinTech.
Operations Management
Operations Management.
Technology Strategy
Technology Strategy.
Cloud Computing
Cloud Computing.
Cybersecurity
Cybersecurity.
Agile Methodologies
Agile Methodologies.
IT Leadership
IT Leadership.
Program Management
Program Management.
Risk Management
Risk Management.
Vendor Management
Vendor Management.
P&L Management
P&L Management.
Strategic Planning
Strategic Planning.
Business Process Improvement
Business Process Improvement.
Data Analytics
Data Analytics.
Artificial Intelligence (AI)
Artificial Intelligence (AI).
Machine Learning (ML)
Machine Learning (ML).
Financial Services
Financial Services.
Banking
Banking.
Wealth Management
Wealth Management.
Trading Systems
Trading Systems.
Infrastructure Management
Infrastructure Management.
ITIL
ITIL.